Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. KMS Autocount Convergence will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 14 after the confirmation.

Please return your purchase to the following address:
KMS Autocount Convergence
202, Jalan Pasir Puteh, Pasir Puteh
31650 Ipoh, Perak


Please contact us at chankakloong@yahoo.com or 0175618775 if you have any questions or doubts.